Is your Member Portal ready for your Open Enrollment?

Will it stand up to last-minute onslaught and respond crisply from any browser or mobile device? Make sure your self-service apps are ready with Mentora’s Open Enrollment Website Performance Readiness Program.

Healthcare Open Enrollment generates seasonal traffic spikes both on payer portals and on employer HR systems. As consumers compare their employers’ healthcare options, payer member portals will experience a surge of doctor and hospital search activity. When they make their final benefits selections, their employer’s HR system will be hit hard, most heavily just before the deadline.  
 

Mentora’s Open Website Performance Readiness Program

Within days and without the need to purchase any software or hardware (we bring it all to you), our application performance experts will work with your team to: 

• define objectives, including identifying the environments from which the site must be tested e.g. multiple browser types and mobile,
• identify peak loads, including concurrent users and transaction volume,
• quantify performance benchmarks that must be achieved,
• develop the test plan, including all IT resources that must be included,
• execute the tests,
• meet with you to discuss specific problems identified along with recommendations that will yield measurable performance improvements.
• If you’d like, we’ll even work with you to implement changes prescribed by the findings.

The Mentora Difference