We understand that your web applications drive your business

We offer and support the best proven, current options for business-critical Web environments.

• Dedicated:  Mentora offers dedicated environments with traditional dedicated servers, private virtual clusters, and private cloud. Our real-life experience gives us knowledge to recommend optimal cost/performance solutions.
• Dedicated Customer-Owned: Our focus is on our high-touch services. If CapEx or equipment ownership are important business drivers for your business, we’ll provide our full range of services to support customer-owned equipment.
• Private Virtual Cluster / Private Cloud:  Servers dedicated to your company's use and virtualized for optimum resource utilization can be the most cost-effective solution for many production applications, DR, development and test sites. We help customers navigate the virtualization pitfalls to significantly reduce costs without sacrificing security or service.
• Managed Cloud: Mentora Managed Cloud offers the key benefits of Cloud without the risks. We package proven high-availability shared virtual clusters with expert management, proactive security enforcement and performance monitoring to deliver Production-Class platforms at an affordable price.
• Public Cloud Management: Moving to new technologies is never as easy as it looks. Mentora can help you design, implement and manage third-party Public Cloud environments .and even integrate them with Private or dedicated environments.

Our Managed Hosting solutions provide complete outsourced managed services. We don't just handle the hardware and network, or even just the OS. We learn about the operations of your specific application and commit to holistic support for your end customers.

• We specialize in business-critical, complex systems. Since 2001 our enterprise-class team has architected, tested, launched and supported environments for a wide range of applications that drive revenue growth for our customers.  Business critical applicaition hosting services is our strength.
• Always-Level III support. Our Level III engineers thoroughly learn your application so that they can make performance and reliability improvements – not just troubleshoot issues. When revenue is at stake, there’s no time to explain your app to a call center that can’t solve the problem. Our Level III engineers are the first-responders for every call for every client. You’ll know us by first name. We can even work directly with your customers, “wearing your company shirt”.
• Flexible Solutions One size doesn't fit all. We support popular hardware and software platforms and, when our customers need them, ones that aren’t. We tailor our menu of services to your specific needs.   We'll even stress test your systems before they go live to ensure their performance, reliability and scalability.
• We do work that makes your team look good – and frees up your time to support the organization in other ways. We monitor thousands of services per day and implement hundreds of patches. We know what to monitor and what to patch because it’s our business to be experts. We are virtualization and Cloud experts. Want a development and test environment along with your production environment? We can provide virtual servers, private cloud, public cloud and hybrid cloud - delivering the optimal solution for compatibility and cost control.
• We offer the most stringent and honest SLAs that are based on application availability and performance for your end users. You have access to our custom monitoring tools for complete transparency. You don’t find that with other providers.
• Premiere facilities. We host in top-tier SAS 70 Type II data centers with best-in-class connectivity and security, supporting compliance with HIPAA, PCI and other industry standards

Call us to find out how we're assisting our customers to cost-effectively achieve performance requirements and 99.7% plus application availability while keeping up with new technologies, initiatives and dealing with unexpected growth. Our customers include:

• A custom financial services application providing financial tools for the Web sites of industry-leading institutions on dedicated servers with Cloud Disaster Recovery, MySQL, Internet and Internet VPN.
• A custom SaaS healthcare management application suite used by more than 700 hospitals and more than 6,000 post-acute care facilities throughout the US. We support dedicated and virtual servers, SAN and NAS, Oracle, via more that 80 Internet LAN to LAN VPNs plus dedicated circuits.
• A custom insurance services application providing risk management data worldwide. The application requires 40+ dedicated servers, SAN and NAS, Oracle, Internet and Internet VPN.
• One of the largest B2B value-added networks, providing 100% availability of supply chain, services and financial transactions for a worldwide customer base.  We provide infrastructure and OS management for hundreds of dedicated and Private Cloud servers, hundreds of VPNs and complex storage and database environments. 
   

 

Our managed hosting teams of Level III systems and network engineers and DBAs work as an extension of your internal IT staff to deliver service to your end customers that makes you look good.

• Systems Engineers, each with advanced skills and 5 to 15 years’ enterprise-level experience in one or more of: Unix/Linux/Solaris, Windows, Storage and Middleware.
• Network & Security Engineers, each with advanced skills and 5 to 15 years’ experience in a combination of enterprise LAN/WAN management and Security.
• Database Administrators, each with advanced skills and at least 10 years’ experience in operations and tuning of complex enterprise Oracle and/or SQL Server (and other SQL) databases.
• Managers and Assistant Managers for each location, each of whom is a hands-on expert in at least one of the team’s domain areas and is accountable for the quality of service for their assigned customers.
• Our Policy and Compliance Manager, responsible for ensuring that Mentora’s standards and policies are aligned with ITIL standards, support our customers’ compliance with HIPAA, PCI, GLB and other specific industry requirements, and are implemented consistently across locations.
• Our Director of Hosting Operations, whose expertise across all of our team’s specialties sets a high bar of expectations for the performance and contributions of every team member, and who lends his expertise to complex design, equipment recommendation, and problem resolution challenges.